We’re Jabra; a world-leading audio and video brand. We create intelligent headsets and video collaboration solutions to help professionals work productively. All this is possible because, as part of the GN Group, we have consumer, professional and medical-grade sound expertise all under one roof, allowing all of the companies within GN Group to transform lives through the power of sound.
From the continental telegraph connections that our founder, Danish industrialist C.F. Tietgen, spearheaded in the 19th century to the technologically advanced and user-friendly headsets and hearing aids of the 21st century, supreme understanding of high-quality sound in all its forms has helped GN pioneer new communication experiences.
Jabra specifically provides contact centres with a powerful way to satisfy more customers. With customer experience now overtaking price and product as a key brand differentiator, Jabra headsets are designed to fit the unique needs of contact centres of all types and sizes, who must meet these expectations and deliver a superior customer experience, whilst always ensuring productivity is maintained.
With recent reports confirming that Voice is still the preferred in-bound channel and 93% of customers still use a phone when seeking effective customer service, Jabra have developed a range of headsets that can empower agents to deliver efficiency, increase customer satisfaction and improve KPI’s, whether they work remotely or on-premise.
Jabra professional corded and wireless headsets allow agents to hear and be heard by providing outstanding call quality, intelligence and all-day comfort. They include features such as noise-cancelling microphones, enhanced hearing protection, durability, live agent guidance, call analytics and compatibility to all contact-centre platforms.
Jabra PanaCast intelligent video collaboration solutions make it easy to visually connect with staff and customers quickly, for enhanced interactions.
Unleash the Power of Conversation with Jabra.