Enghouse Interactive (EI), a subsidiary of Enghouse Systems Limited (TSX: ENGH), is a global leader in contact centre solutions, with over 35 years of experience in delivering powerful customer experiences. We provide organisations worldwide with technology that transforms contact centres from cost centres into strategic growth engines, supporting thousands of businesses in delivering outstanding customer service.
Our commitment to reliability and choice sets Enghouse apart in the market. Reliability reflects our dedication to honouring commitments, not only to our customers but also to our staff, partners, and investors. Choice is embodied in our extensive portfolio, allowing customers to deploy solutions on-premise, in the cloud, or through hybrid configurations according to their specific needs. Our CX solutions are designed with flexibility and advanced integrations, supporting any telephony technology and enabling seamless customer contact across channels.
Enghouse Interactive operates on five foundational principles:
- Reliability: Consistently meeting commitments and evolving our solutions to deliver advanced capabilities.
- Choice: Empowering customers with the flexibility to choose a deployment model that best suits their needs.
- Collaboration: Working closely with clients to provide custom deployments that meet exact specifications.
- Expertise: Bringing industry-leading insights from decades of experience, alongside best practices in R&D, implementation, and support.
- Value for Cost: Delivering competitively priced solutions that maximise value, driven by our commitment to “Do the Right Thing and Do It Well.”
Enghouse Interactive’s unwavering focus on innovation and customer-centricity makes us the most reliable choice in contact centre technology.