Davies Consulting

Davies Consulting
Short Description:
Davies helps clients start-up, grow and optimise the experiences they delivery for customers and colleagues. Getting this right reduces risk and delivers better outcomes at a lower cost. We achieve this through proven CX methodologies covering diagnosis, operating model, sourcing, technology and change – underpinned by extensive insight and analytics capabilities.
Description:

We are experienced Our team of CX practitioners have worked with organisations across different sectors and facing different challenges to help them rethink their operating model.

This coupled with our first-hand experience in different environments, sectors and business functions, means we understand the common challenges and can bring a wealth of insight to every project. We take a structured approach Our tried and tested structured approach ensures that ideas are robustly challenged and that all aspects of your operation are considered. That means the direction we provide is grounded and immediately actionable. We work flexibly at pace Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We are a global team of 5,500 professionals providing specialist solutions to more than 750 clients, helping them improve service, grow and win. We are independent Because we are not attached to any technology solutions or partners, you can be sure that our advice is based on helping you make the right decisions for your business and customers. We work with all our clients using a collaborative, no surprises approach. We ensure open communication and collaboration throughout project delivery, supporting fast decision making and managing any risks or issues in a timely manner. By partnering with Davies Consulting, we will bring independent, fresh perspectives to your operations, to improve the journeys for your customer and transform outcomes for your business. Our wider business delivers professional services and technology solutions across the entire customer journey, including in insurance claims handling & underwriting, regulation & compliance, customer experience, business transformation and change management. We help our clients to manage risk, operate their core business processes, transform and grow.

We are experienced Our team of CX practitioners have worked with organisations across different sectors and facing different challenges to help them rethink their operating model.

This coupled with our first-hand experience in different environments, sectors and business functions, means we understand the common challenges and can bring a wealth of insight to every project. We take a structured approach Our tried and tested structured approach ensures that ideas are robustly challenged and that all aspects of your operation are considered. That means the direction we provide is grounded and immediately actionable. We work flexibly at pace Davies is a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We are a global team of 5,500 professionals providing specialist solutions to more than 750 clients, helping them improve service, grow and win. We are independent Because we are not attached to any technology solutions or partners, you can be sure that our advice is based on helping you make the right decisions for your business and customers. We work with all our clients using a collaborative, no surprises approach. We ensure open communication and collaboration throughout project delivery, supporting fast decision making and managing any risks or issues in a timely manner. By partnering with Davies Consulting, we will bring independent, fresh perspectives to your operations, to improve the journeys for your customer and transform outcomes for your business. Our wider business delivers professional services and technology solutions across the entire customer journey, including in insurance claims handling & underwriting, regulation & compliance, customer experience, business transformation and change management. We help our clients to manage risk, operate their core business processes, transform and grow.

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