BPA Quality
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Short Description
BPA Quality has been the global leader in providing Managed Quality Assurance Services for contact centres worldwide for over 30 years
Description

For over 30 years BPA has worked with some of the world’s biggest brands to address their biggest challenges, and transform their customer and employee experience programmes.

We know that each industry, customer, and interaction is different. That’s why we customise our solutions to meet your specific requirements, and deliver against your desired outcomes.
Collaborate with us to build value-add QA functions, get the most from your analytics, and deliver on the development needs of your employees.

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