CCMA sponsors


At Firstsource, we help transform and grow our clients' organisations by solving business challenges. We are trusted custodians and long-term partners to 100+ leading brands in India, the Philippines, Sri Lanka, the U... [Read More]


Sabio, Avaya's Partner of the Year for 2015, is a customer contact technology specialist focused on delivering exceptional customer service strategies and solutions to transform customer contact. Partnering with leadi... [Read More]

Douglas Jackson

Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service markets. We specialise in r... [Read More]


MERJE Contact Centre division is one of the largest teams within the MERJE Group with a team of five experienced consultants recruiting Mid Senior Managers across all areas of the operation. We work across Financial Serv... [Read More]


Genesys® powers 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries ... [Read More]


8x8 is the provider of the world's first Communications Cloud that combines unified communications, team collaboration, contact centre and analytics in a single, open and real-time platform.. With 137 patents, we are th... [Read More]


Puzzel (formerly Intelecom) is a leading provider of cloud contact management technology. With 20 years' experience, Puzzel was one of the first to develop a cloud based contact centre. Highly flexible and scalable Puzze... [Read More]


Pindrop is the pioneer in voice fraud prevention and authentication. Pindrop provides enterprise solutions to reduce fraud losses and authentication expense for some of the largest call centres in the world. Pindrop'... [Read More]

Verint Systems UK Ltd

Verint is a global leader in Actionable Intelligence, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision mak... [Read More]


Desktop phones. Instant messaging. Video chat and VoIP. Plantronics' intelligent headsets easily connect all of your phone systems with the communications tools you need. Plantronics products are used by everyone from... [Read More]


NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-... [Read More]