This one day masterclass tackles the unique challenges and opportunities of mobile customer service and provides the rare opportunity to explore challenges and best practice.
During this masterclass we will share:
Date: Tue 7 Aug 2018
Time: 9:00 am - 5:00 pm
Contact Centre Directors, Heads of Contact Centre, Customer Service Directors, Heads of Digital Service, Senior Contact Centre Professionals, Business Improvement Leaders.
Learn the practical steps to implementing mobile customer care and customer experiences.
CCMA Members: £395 + VAT
Non-members: £495 + VAT
Discounts available for multiple bookings, please enquire.