Special Interest Group: Technology

We invite you to join this group if you’re responsible for technology in your contact centre, or you’re involved in specifying what technology your organisation uses. You will have the opportunity to share your current challenges and successes with industry colleagues.

These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates. We’ll be covering:

The latest technology innovations
Technology limitations
Investment challenges and demonstrating ROI
Priorities for 2021

As always, these groups provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

Book your place(s)

Your organisation: ^*

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Where and when?

Date: Fri 19 Mar 2021

Time: 12:00 pm - 1:30 pm

Location: Online

Who is it for?

Contact centre leaders responsible for the people agenda in their operation

How much is it?

Free for CCMA members

Book your place(s)

Your first name:

Your last name:

Your job title

Your organisation:

Your email:

Your contact number:

Please also book places on this event for the following people:

Attendee 1:

Attendee 1 First name:

Attendee 1 Last name:

Attendee 1 Job title:

Attendee 1 Email:

Attendee 2:

Attendee 2 First name:

Attendee 2 Last name:

Attendee 2 Job title:

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Attendee 3:

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Attendee 4:

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Attendee 5:

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Special Interest Group: Technology

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Where and when?

Who is it for?

How much is it?

Book your place(s)