SIG - Technology: June

Special Interest Group: The People Agenda 

We invite you to join this group if you’re responsible for technology in your contact centre, or you’re involved in specifying what technology your organisation uses. You will have the opportunity to share your current challenges and successes with industry colleagues.

These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates. We’ll be covering:

  • The latest technology innovations
  • Technology limitations
  • Investment challenges and demonstrating ROI
  • Priorities for 2021

As always, these groups provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

Supported by

Where and when?

Date: Fri 18 Jun 2021

Time: 11:00 am - 12:30 pm

Location: Online

Who is it for?

Contact centre leaders responsible for the people agenda in their operation

How much is it?

Free for CCMA members

Book your place(s)

Please also book places on this event for the following people:

Attendee 1:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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