Special Interest Group: Housing Roundtable
If you are running a call centre operation in the Housing sector and want the opportunity to share your current challenges with industry colleagues then we invite you to join this event.
These round table events include industry insight and research, member case studies and discussions and as always an opportunity to share ideas and benchmark your own organisation against other member organisations in your sector.
During the meeting we’ll give you an opportunity to share your successes and current challenges with your industry peers and hopefully identify some key learnings to take away. The CCMA Research Director, Stephen Yap, will be sharing the latest research including 5 reasons why contact centres are becoming more strategic.
There’s never been a better time to understand what your industry colleagues are doing, so please do join us.