SIG - Financial Services: November

Special Interest Group: Retail

Special Interest Group: Financial Services

This is an exclusive member-only meeting for contact centre leaders in the Financial Services sector. It is an opportunity for you to come together to share ideas and talk about the challenges and opportunities facing contact centres in your industry.

The meeting will be hosted by Michael Sherwood, Head of Digital Experience at Atom Bank. As well as meeting our new Membership and Learning Director, Kate Law, the agenda will cover:

  • Time to talk to each other, seek advice and share your experiences
  • Reshaping Financial Services with Finclusion – with TechNation
  • Recruitment and Attrition in the New World of Work – with John Lewis
  • Cocktail making until 7pm.

If you’d like to join us, please confirm your place here, including providing an address so that we can send you all the ingredients for cocktail making.

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

Supported by

Where and when?

Date: Wed 10 Nov 2021

Time: 2:30 pm - 7:00 pm

Location: Online

Who is it for?

Senior leaders in a financial services organisation

How much is it?

Free for CCMA members

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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