Special Interest Group: Retail
Special Interest Group: Financial Services
This is an exclusive member-only meeting for contact centre leaders in the Financial Services sector. It is an opportunity for you to come together to share ideas and talk about the challenges and opportunities facing contact centres in your industry.
The meeting will be hosted by Michael Sherwood, Head of Digital Experience at Atom Bank. As well as meeting our new Membership and Learning Director, Kate Law, the agenda will cover:
- Time to talk to each other, seek advice and share your experiences
- Reshaping Financial Services with Finclusion – with TechNation
- Recruitment and Attrition in the New World of Work – with John Lewis
- Cocktail making until 7pm.
If you’d like to join us, please confirm your place here, including providing an address so that we can send you all the ingredients for cocktail making.
Book your place(s)
Where and when?
Date: Wed 10 Nov 2021
Time: 2:30 pm - 7:00 pm
Who is it for?
Senior leaders in a financial services organisation
How much is it?
Free for CCMA members