The theme for this seminar is:
Special Interest Group: Complaints Management Roundtable
If you are running a complaints team and want the opportunity to share your current challenges with industry colleagues then we invite you to join this event.
These half day events include presentations from industry experts, member case studies and round table discussions
As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations
Book your place(s)
Where and when?
Date: Tue 17 Nov 2020
Time: 12:30 pm - 4:30 pm
Who is it for?
Complaints and Customer Relation Leaders and Managers, Customer Experience professional, Business Improvement Managers, Contact Centre Managers
How much is it?
Free for CCMA members