SIG: The People Agenda: July

Special Interest Group: The People Agenda 

If you’re responsible for the people agenda in your contact centre and want the opportunity to share your current challenges and successes with industry colleagues, then we invite you to join these quarterly events.

These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates.  This quarter there’ll be an interactive discussion, led by Andrew Weston from People Scout, exploring talent attraction in the contact centre and the candidate journey. We also have a session on neuro-diversity in the workplace.

As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

  • Debate: How is the rising cost of living impacting colleagues’ health and motivation? Kate will give you an opportunity to share your current situation, your experiences and to support each other.
  • Creating the right candidate journey. People Scout will be joining us to share their expertise on how to attract talent and we’ll openly talk about what we’re all doing throughout the candidate journey.
  • Nero-diversity in the workplace. We’ll explore this increasingly important area and To Health will share their advice in an open forum.

Come join us.

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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Where and when?

Date: Fri 15 Jul 2022

Time: 10:00-11:30

Location: Online

Who is it for?

Contact centre leaders responsible for the people agenda in their operation

How much is it?

Free for CCMA members

Book your place(s)

Please also book places on this event for the following people:

Attendee 1:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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