Special Interest Group: The People Agenda 

We invite you to join this group if you’re responsible for technology in your contact centre, or you’re involved in specifying what technology your organisation uses.

These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates.

As always, these groups provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.

Book your place(s)


If you would like to book other attendees on this event, please fill out the forms below:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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Where and when?

Date: Tue 11 Mar 2025

Time: 12:00 - 13:30

Location: Online

Who is it for?

Those responsible for the technology in the contact centre. Members only.

How much is it?

Free for CCMA members

Book your place(s)

Please also book places on this event for the following people:

Attendee 1:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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