We invite you to join this group if you’re responsible for technology in your contact centre, or you’re involved in specifying what technology your organisation uses. You will have the opportunity to share your current challenges and successes with industry colleagues.
These interactive roundtable events include presentations from industry experts sharing insight and research, member case studies and great debates.
This quarter Kevin McGachy, Head of AI & Automation Solutions at Sabio, will share insights and recommendations to consider when adopting AI into your CX technology stack.
As always, these groups provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.
Book your place(s)
Supported by

Where and when?
Date: Tue 28 Jun 2022
Time: 12:00-13:30
Location: Online
Who is it for?
Contact centre leaders responsible for the technology decisions in their operation
How much is it?
Free for CCMA members