
This quarter, we’ll be discussing how insurance contact centres of the future might look, covering topics such as worker profiles, success metrics and technology.
If you are a senior leader and running a contact centre operation in the Insurance sector and want the opportunity to share with your fellow industry leaders then we invite you to join this event.
These round table events include industry insight and research, member case studies and discussions and as always an opportunity to share ideas and benchmark your own organisation against other member organisations in your sector.
There’s never been a better time to understand what your industry colleagues are doing, so please do join us.
Book your place(s)
Supported by

Where and when?
Date: Wed 17 May 2023
Time: 12:00 - 13:30
Location: Online
Who is it for?
Directors, Heads of Customer Service in the Insurance sector, Operations Managers, Senior Leaders
How much is it?
Free for CCMA members
