Special Interest Group: Housing Roundtable
If you are running a call centre operation in the Housing sector and want the opportunity to share your current challenges with industry colleagues then we invite you to join this event.
These round table events include industry insight and research, member case studies and discussions and as always an opportunity to share ideas and benchmark your own organisation against other member organisations in your sector.
This quarter, Tom Forty, Director of Customer Experience at Sanctuary will be joining us to share his experience of how he and his team led customer strategy and the channel shift improvement plan for Orbit and Sanctuary. He will share the approach and journey which led to evolving CX in the housing sector.
There’s never been a better time to understand what your industry colleagues are doing, so please do join us.