Special Interest Group: Retail

If you are running a contact centre operation in in a financial services organisation and want the opportunity to share your current challenges with industry colleagues then we invite you to join this event.

This is an exclusive member-only meeting for contact centre leaders in the Financial Services sector. It is an opportunity for you to come together to share ideas and talk about the challenges and opportunities facing contact centres in your industry.

There’s never been a better time to understand what your industry colleagues are doing, so please do join us.

Book your place(s)


If you would like to book other attendees on this event, please fill out the forms below:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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Where and when?

Date: Fri 22 Nov 2024

Time: 12:00 - 13:30

Location: Online

Who is it for?

Customer Service Director, Operations Director, Complaints Director, Heads of Customer Service in the Financial Services sector, Head of Banking, Senior Leaders.

How much is it?

Free for CCMA members

Book your place(s)


If you would like to book other attendees on this event, please fill out the forms below:

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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