Special Interest Group: Retail

Special Interest Group: Financial Services

This is an exclusive member-only meeting for contact centre leaders in the Financial Services sector. It is an opportunity for you to come together to share ideas and talk about the challenges and opportunities facing contact centres in your industry.

In May, we’ll be exploring;

  • The Future Workplace – Overbury join us to share their experience in attracting and retaining employees through workplace design
  • The Future Employee Workforce – Smart Working Revolutions share their approach to supporting businesses to explore alternative options to recruiting different skills sets for front line colleagues
  • ECCCSA Winners Showcase – Novuna share the fantastic work they did to win the Best Flexible Working Approach award at the ECCCSA’s
  • An Employee Market – CMR talk about the current trends they are seeing in the Financial Services recruitment market

There’s never been a better time to understand what your industry colleagues are doing, so please do join us.

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

Supported by

Where and when?

Date: Wed 18 May 2022

Time: 15:00-18:00

Location: Altrincham, Manchester

Who is it for?

Senior leaders in a financial services organisation

How much is it?

Free for CCMA members

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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