The theme for this seminar is:
Special Interest Group: Complaints Management
If you are running a complaints team and want the opportunity to share your current challenges with industry colleagues, then we invite you to join this event.
These round table events include presentations from industry experts sharing insight and research, member case studies and round table discussions.
As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.
This quarter, we’ll be hearing from South Yorkshire Police on their approach to handling aggressive customer complaints, so come join us.
Book your place(s)
Where and when?
Date: Tue 14 Jun 2022
Who is it for?
Complaints and Customer Relation Leaders and Managers, Customer Experience professional, Business Improvement Managers, Contact Centre Managers
How much is it?
Free for CCMA members