Membership Matters: Live Q&A for Non-Members

Have you been thinking about joining the CCMA as a member for a while now, but not quite sure what the value of membership really is? Join our Membership and Learning Director, Kate Law, on Zoom to ask any questions you might have. This isn’t a sales pitch, just Kate answering your questions.

  • What is the biggest benefit of being a member?
  • Why are membership fees so affordable?
  • What is the CCMA planning for members in 2022?

There are so many benefits to being a member of the CCMA for every member of your team. This is an opportunity to find out a little more about how organisations are using their membership to support their teams and their own personal development.

Did you know that every quarter we run Special Interest Group meetings for specifically across different sectors and business areas? Whether it be Retail, Technology, Travel, Insurance, Complaints, Quality, or more, these meetings are a safe place for our members to speak to each other, to share ideas, network with peers and hear from our industry experts.

As a CCMA member, you also get discounted prices on our training courses… which we now have over 25 of! And we launch our CCMA Benchmark initiative in January, this is where as members, for free, you can take advantage of this exclusive opportunity to benchmark your contact centre performance. And that’s not all!

So please come and join us and ask any questions you have on becoming a member of the CCMA.

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Where and when?

Date: Tue 30 Nov 2021

Time: 12:00 pm - 1:00 pm

Location: Online

Who is it for?

Non-Members

Why should you go?

To understand the value of CCMA membership is, and what you might be missing.

How much is it?

Free to attend.

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