The theme for this best practise visit is: How to think ‘outside the box’ when creating apprenticeship programmes
Join us for this award-winning member visit with Team Knowhow.
On the visit their leadership team will share with us how they have developed a unique and innovative programme for apprenticeships.
During this interactive morning, they’ll…
Team Knowhow are the service partner to Carphone Warehouse and Currys PC World.
Their team offers friendly and impartial help and advice to customers. They support and service anything from mobile phones to dishwashers.
In 2018, they recently won the Gold award from the European Contact Centre and Customer Service Awards (ECCCSA’s) for Most Effective Learning and Development Initiative.
Date: Thu 20 Jun 2019
Time: 9:30 am - 1:00 pm
Heads of Department, Contact Centre Managers, Learning and Development Managers, HR business Partners, Business Improvement Managers, Colleague engagement specialists, Team Managers, Training Managers.
Team Knowhow open their centre to share how they have developed a unique approach to learning and development
Free for CCMA members