Back by popular request!

Established in 2000, Moneypenny are the biggest and fastest growing telephone answering operation, handling over 15m calls and chats 24/7.

They provided an insightful and entertaining presentation to members at the UK National Contact Centre Conference in November and we have been inundated with requests to visit their site since.

The team at Moneypenny have a strong focus on colleague engagement, which is evident in everything they do. Members picked up many tips on how to think and act a little differently, and we are now able to offer you the opportunity to see this in action. We anticipate the event being fully booked, so places may be limited – book early.

About the host

Most people have spoken to Moneypenny but few people realise it. Established in 2000, Moneypenny are the biggest and fastest growing company in their sector, handling over 15m calls and chats 24/7.

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

Where and when?

Date: Wed 11 Mar 2020

Time: 9:30 am - 1:00 pm

Location: Wrexham

Who is it for?

Contact Centre Managers, Heads of Department, Business Improvement Managers, Colleague engagement specialists, Insight Managers, Voice of the Customer specialists, Quality Managers, Customer Relations Managers, HR Business Partners, Business Improvement Managers, Team Managers.

Why should you go?

Moneypenny open their centre to share their unique culture and people engagement

How much is it?

Free for CCMA members

Book your place(s)


Please book places on this event for the following people:

Attendee 1: (If the organiser is also attending please add yourself as attendee 1)

Attendee 2:

Attendee 3:

Attendee 4:

Attendee 5:

Attendee 6:

By completing this form you agree to the CCMA using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, send you relevant communications, provide products and services you request from us, and to carry out profiling and market research. You have the right to object, unsubscribe or be deleted from our database. Please contact info@ccma.org.uk.

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