Where and when?

Date: Wed 15 Jan 2025

Time: 09:30 - 12:30

Location: Online

Rediscover, reconnect with, and choose to embrace a growth mindset to revolutionise the way you think, work and inspire those around you to do the same. 

Course Description

We’re born with an incredible drive to learn and grow— just watch any child tackle life with boundless enthusiasm and curiosity. But as we navigate our professional and personal lives, we sometimes lose touch with this innate capacity, falling into patterns that limit our potential. The great news? This isn’t a permanent state. You can reignite that drive and transform your approach to work and life’s challenges. 

Join our for a dynamic workshop where you’ll uncover your current mindset and the factors influencing it. We’ll explore five key principles that will empower you to embrace lifelong learning and development, view challenges as opportunities, achieve greater career success, and reduce stress. 

Learning outcomes

By the end of this workshop you will be able to; 

  • Apply a Growth Philosophy: Align your current situation with where you want to go. 
  • Distinguish Between Mindsets: Understand the impact of fixed vs. growth mindsets on yourself and others. 
  • Assess Your Mindset: Explore where your mindset currently sits and what influences it. 
  • Leverage Growth Principles: Use growth mindset principles as powerful tools for reflection and professional development. 

Benefits to your business

Having a growth mindset sets individuals and teams apart, bringing significant benefits to your business: 

  • Empowered and Innovative Leadership: Encourages self-leadership and ownership of personal and business growth. 
  • Boosted Motivation and Engagement: Cultivates teams that thrive on challenges and change. 
  • Resilience in Action: Turns ‘fails’ and setbacks into valuable learning experiences. 
  • Culture of Continuous Improvement and Adaptability: Fosters an environment where growth and innovation are the norm. 
  • Competitive Edge: Builds a dynamic, growth-oriented culture that drives success and outpaces the competition. 

Course content

  • Be Do Have Mindset: Embrace a philosophy for growth. 
  • Fixed vs. Growth Mindset: Understand the critical differences. 
  • Mindset Indicator: Discover where you stand with a dynamic insight tool. 
  • Change Your Thoughts, Change Your Outcome: Harness the power of thought transformation. 
  • You Don’t Know What You Don’t Know: Explore the unknown to unlock potential. 
  • Your Results Reflect You: Understand how your mindset shapes your outcomes. 
  • Communication as a Catalyst: Learn how effective communication transforms situations. 
  • The Power of Choice: Recognise that you always have options. 

About the trainer

Jenifer Lord is a highly skilled Coach and facilitator who has worked with many prestigious clients and organisations all over the UK and in South Africa, India and USA. Having gained most of her experience over many years leading teams in fast paced multi-million turnover organisations, Jenifer blends strong commerciality and outstanding customer focus with a revolutionary way of thinking. She is a qualified NLP Practitioner as well as a Hypnotherapist and is qualified to use several psychometric profiling tools including MBTI and TMSDI.

Her passion for understanding what makes people tick led her to study Psychology, Neuroscience and Neuroplasticity and Cognitive Behavioural Therapy for stress reduction as well as Mindfulness.

As a lover of life Jenifer understands that the key to success in both life and business is through people

What delegates say

“Jenifer was fantastic – very engaged, really knowledgeable – the other candidates that attended were from similar background to me so we experience similar issues etc so this was really insightful as well. Loved it!.”

“I like how Jen gave us the opportunity at the first session to tell her what we wanted from the session, and she asked about our roles so she could make it relevant to each of us.”

Book your place(s)

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To pay by Training Credits:

Please fill in the form to place your order. If your CCMA membership account has sufficient Training Credits we will email you to confirm.

If you do not have enough Training Credits to cover the full amount we will send you an invoice that will enable you to pay the balance by BACS, credit card, IBAN or Swift. 

Where and when?

Date: Wed 15 Jan 2025

Time: 09:30 - 12:30

Location: Online

Format

3-hour online session using Zoom.

Who is it for?

Heads of Service, Operations Managers, Customer Service Managers, Team Managers.

Why should you go?

Unleash new capabilities and elevate performance by fostering a growth mindset within yourself and your team.

How much is it?

£375*

CCMA members receive 20% discount.

*Excludes VAT

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