The theme for this seminar is:
Our Complaints Management Special Interest Groups offer the opportunity to network and share best practice on key topics of interest.
These half day events include presentations from industry experts, member case studies and round table discussions.
As always, they provide you with the opportunity to share ideas and benchmark your own organisation against other member organisations.
Book your place(s)
Where and when?
Date: Wed 9 Oct 2019
Time: 12:30 pm - 4:30 pm
Who is it for?
Complaints and Customer Relation Leaders and Managers, Customer Experience professional, Business Improvement Managers, Contact Centre Managers
How much is it?
Free for CCMA members