The Covid-19 pandemic proved truly transformative for leadership and management in the workplace. With workforces shifting en masse to remote and hybrid models, business leaders have had to learn new skills fast. Providing effective leadership to teams based both in offices and remotely, while also helping them to advance their careers, has required new tools to enable effective management.

To help you ensure that your management and leadership style is optimised for the workforce of 2022, PageGroup hosted expert speakers for an on-demand webinar. Read more to find out about this discussion.

Find out how the Driver and Vehicle Licensing Agency (DVLA) modernised their contact centre to become the most improved public sector organisation. 

Case Study: Using Intelligent Automation to Unlock Efficiencies & Improve Customer Satisfaction 

Find out how the Driver and Vehicle Licensing Agency (DVLA) modernised their contact centre to become the most improved public sector organisation. 

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How can you take back control of your call demand? Catch up on the online seminar to find out.

Watch: Proactive Contact = CX and Efficiency

How can you take back control of your call demand? Catch up on the online seminar to find out.

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With skills becoming the new global currency in the workforce, contact centres are taking advantage of the opportunity this paradigm shift provides.

Thrive in 2025 with a Skilled Frontline

With skills becoming the new global currency in the workforce, contact centres are taking advantage of the opportunity this paradigm shift provides.

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