This half day seminar will focus on exploring the key drivers of employee engagement.
In addition to sharing case studies from award winning contact centres, we will explore the impact of workforce management, performance management and gamification on employee motivation.
This seminar will be of interest to: Contact Centre Leaders, Team Leaders, HR Managers, Employee engagement specialists, planning managers.
A light lunch will be provided at 12.30
Date: Tue 13 Feb 2018
Time: All Day