Events Archive - Page 28 of 31

Tue 24 Feb 2026 @ 11:30 – 15:30 –

Customer expectations are rising, and as AI plays a bigger role in contact centres, trust is critical.

Tue 24 Feb 2026 @ 13:00 – 16:00 –

Tue 24 Feb 2026 @ 13:00 – 16:00 –

This session gives you practical tools to lead with empathy, build stronger teams, and drive performance.

Wed 25 Feb 2026 – Thu 26 Feb 2026 @ 09:00 – 12:00 –

Shift from problem-solver to performance catalyst. Gain the mindset, models, and confidence to coach with impact.

Wed 25 Feb 2026 @ 09:30 – 13:30 –

Thu 26 Feb 2026 @ 09:00 – 12:00 –

Thu 26 Feb 2026 @ 13:00 – 16:00 –

Tue 3 Mar 2026 @ 09:30 – 15:30 –

2023 Contact Centre Outsourcing Summit

Thu 5 Mar 2026 @ 09:00 – 12:00 –

Drive consistent, purpose-led performance by setting clear goals, balancing challenge with support, and linking team outcomes to strategy.

Thu 5 Mar 2026 @ 12:00 – 13:00 –

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