Join us for this award winning members visit with BGL Customer Services in Sunderland. They recently won the Gold award from the European Contact Centre and Customer Service Awards ( ECCCSA’s) for Large Contact Centre of the Year 2017.
On the visit they’ll share with us how they have created a culture of success and how they are making a difference to Customers, Colleagues and their Communities.
They are a leading digital distributor of Insurance and Financial Services, based over 3 sites, Sunderland, Wakefield and Peterborough. The BGL Group has over 3000 employees, around half in their Contact Centres and help and support over 8 million customers.
Date: Tue 20 Mar 2018
Time: 9:30 am - 1:00 pm
Free for CCMA members