Nexidia Workshop: Everything You've Wanted To Know About Speech Analytics

6th October 2015

This is a half-day introductory workshop into how a speech analytics solution can deliver tangible business benefit from your customer interactions, regardless of channel. We will be joined by TalkTalk one of our customers, who will speak about their challenges, why they decided to use speech analytics, the benefits as well as the challenges of using such a solution and more.

This will take place on Tuesday 6th October 2015 from 9am-2pm at The Grosvenor Hotel, London.  Each organisation is able to bring up to 3 people.

This session is ideal if:

•             You are new to the topic and would like to find out how it can help your business
•             You are looking to implement or evaluate speech analytics
•             You are looking to create a business case to support the deployment of a speech analytics solution
•             You are looking to expand on uncovering the issues impacting the business
•             You are looking to performing a root-cause analysis to determine the best actions to take to                     resolve the issues
•             You would like to monitor the impact of the changes.

If you are interested please send an email to Zaiba Mian, EMEA Marketing Manager, Nexidia: zmian@nexidia.com