Direct Line Group Member Visit, Leeds

18th October 2017

Directline Group is one of the largest personal lines insurance companies in the UK, and employs over 10,000 people across multiple sites.

Join us at this member visit taking place at Directlines operation in Leeds to hear from their Learning and Development team on why they won the Most Effective Learning and Development Programme at the 2017 UK National Contact Centre Awards.

This visit will be of interest to: Learning and Development professionals, Contact Centre Managers, Quality Managers, Business Improvement Managers.

Best practice topic: Creating and delivering an effective L&D programme for contact centre teams

The visit will take place from 9.30 - 1.30