Absence Management Course

29th September 2014

As we know, absence management in a call centre is quite different to other working environments. This highly practical and engaging course for Call Centre Managers or Team Managers to learn best practice techniques in managing absence in a call centre is delivered by trainers with practical experience of operating in this unique environment.

This course will take place in Central London on 22 october 9.30 - 4.30. Places are £299 + VAT and £249 + VAT for CCMA Members.