Pindrop Security is a leader in call centre security and provides advanced solutions for authentication and fraud detection to some of the world’s largest call centres. Pindrop enables contact centres to ensure customer experience, expand capacity, and mitigate fraud loss by quickly authenticating genuine users, reducing wait times, and providing real-time alerts and case management tools to detect and minimize potential fraud. Our solutions are voice and device-agnostic, analyzing over 1,300 data points, and leveraging Pindrop’s fraud database. Pindrop’s unique PhoneprintingTM technology is the first of its kind to analyze and fingerprint individual phone calls. We have been named one of “The World’s Most Innovative Companies” in Security by Fast Company in 2019, a Gartner “Cool Vendor” in 2018, a member of Forbes’s 2019’s “Cloud 100” class. Pindrop Security’s passive and highly accurate solutions harden call centres to attack without sacrificing customer experience.

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