Working with Vulnerable Customers
Help contact centre agents better recognise all types of vulnerability and be more flexible in their approach, enabling them to align with customers and meet their needs more effectively.
Training – specialist
Help contact centre agents better recognise all types of vulnerability and be more flexible in their approach, enabling them to align with customers and meet their needs more effectively.
Looking after employee mental and physical health at work has never been more important. Learn more about mental health and how you as a contact centre leader can support your teams.