To improve the understanding of employee engagement and equip delegates with the skills to develop a measurable employee engagement action plan
Training – management
To enable you to accurately interpret and prioritise customer needs and transform insight into measurable and quantifiable action.
The key elements that add up to create memorable customer experience
Explore stress and recognise triggers and mitigation for you and your teams
Explore how to take conscious control of workplace relationships and protect the wellbeing of your colleagues
The purpose of this online course is to provide each of the participants with some key tools and techniques that will help to maximise productivity.
The purpose of this online course is to provide 8 key principles that when applied by everyone across the business will result in a more easy and effortless experience.
Recognise your top leadership strengths and the power of using them to increase your influence at work
Explore the basic principles of what makes us emotionally intelligent and how we can develop these all-important skills
Enable junior and middle managers to develop their skillset to be able to contribute to the strategic direction of the function or business.