Learn how to create memorable customer experiences that help you attract new customers, turn existing customers into advocates, and make your employees proud to work for you.
This 3 hour virtual workshop explores the principles of marketing, and how it relates to the contact centre. Learn to co-ordinate campaigns for better results.
Customers that rate a company highly for CX spend 140% more and remain loyal longer. Discover the 8 key principles behind delivering a more easy and effortless customer experience.