Once you have registered for benchmarking, the CCMA will send the portal link on 2^nd January. There is no username and password just a link.

Your data will be benchmarked against other CCMA members.

The benchmarking portal will open on 2 January 2025 and will close on 31 January 2025.

You will receive your benchmark report before the end of March 2025.

Yes, the CCMA will be opening the portal on an annual basis.

No – although <20 seats may not deliver as much value.

Yes. You are able to submit for multiple departments. Please make sure that each relevant department is clear on your submission.

It depends how easily you can access the data. Uploading the data into the system will take just a couple of hours, but you may require a couple of days to gather the data if it is not to hand.

Yes – all data is anonymised into industry averages and peer groups.

The benchmarking exercise is anonymous. You will not see the names of any other organisation.

CCMA holds your personal data in high regard. As per the CCMA Privacy Policy, the CCMA is processing your data for legitimate interests and to deliver the service you have registered for. We have taken appropriate steps to maintain our contact information in a secure environment to prevent unauthorised use.

You may opt out of this programme at any time by email, telephone or post. If you wish to opt out, you can do so by emailing [email protected]

The CCMA is always open to hearing what you think about the services it provides. If you would like to suggest changes to what the CCMA benchmarks, please email [email protected] and we will consider your request. However, it may not be feasible to include your suggestions.