CCMA sponsors

Genesys

Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the centre of everything we do and passionately believe that great customer engagement drives great busi... [Read More]

8x8

A leading provider of global communications, 8x8 offers innovative, secure and reliable cloud technology. We offer world class virtual contact centre solutions, as well as business phone services, collaboration, virtual... [Read More]

Phonecoach

Create Telephone Superstars! PhoneCoach is the UK's only provider of portable telephone coaching/recording equipment which is helps contact centre trainers and managers to dramatically improve telephone confidence, sk... [Read More]

Intelecom

Intelecom is a leading provider of cloud contact management technology. With over 15 years' experience, Intelecom was one of the first to develop a cloud based contact centre. Highly flexible and scalable Intelecom's con... [Read More]

Pindrop

Pindrop is the pioneer in voice fraud prevention and authentication. Pindrop provides enterprise solutions to reduce fraud losses and authentication expense for some of the largest call centres in the world. Pindrop'... [Read More]

Conversocial

Conversocial is a leading provider of cloud-based social customer service solutions. Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by ma... [Read More]

Verint Systems UK Ltd

Verint is a global leader in Actionable Intelligence, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision mak... [Read More]

Plantronics

Desktop phones. Instant messaging. Video chat and VoIP. Plantronics' intelligent headsets easily connect all of your phone systems with the communications tools you need. Plantronics products are used by everyone from... [Read More]

Dimension Data

Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients' ambitions through digital infrastructure, hybrid cloud, ... [Read More]

Nexidia

Nexidia works with some of the world's largest contact centres to develop and deliver comprehensive video and audio search platforms. Innovation is at the heart of the systems that Nexidia develops and our impetus is... [Read More]

NICE

NICE Systems is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-... [Read More]