CCMA Partners

ECCCO

ECCCO - the European Confederation of Contact Centre Organisations - was formed in 2002 and represents contact centre organisations in countries across Europe. CCMA (UK) was a founder member of ECCCO and each country is ... [Read More]

Brad Cleveland at ICMI

Brad Cleveland was one of two initial partners in and former longtime President and CEO of ICMI; he currently serves as Senior Advisor. A sought after speaker and consultant, he has worked in over 60 countries, and i... [Read More]