Future Member events

Affinity Water Member Visit, Hatfield

8th June 2017

The good practice topic for this visit is: We’re changing the culture to a more customer-centric business Affinit... [Read More]

Seminar The Impact of GDPR on Contact Centres

28th June 2017

We are leaving the European Union (EU) but some EU law will carry on, with significant consequences for our industry. On... [Read More]

Member visit to LEGO, Slough NOW FULLY BOOKED

18th July 2017

The Contact Centre Team based in Slough recently won the award for European Contact Centre of the Year. Join us at this... [Read More]

Screwfix Member Visit, Yeovil

16th August 2017

The good practice topic for this visit is: ‘Easy to work for’ Many organisations measure ‘Customer Ef... [Read More]

Geoffrey Insurance Member Visit, Whitstable

28th September 2017

Agenda to be confirmed... [Read More]