We arrange regular events for our members to network and share best practice. These usually take place at members call centres and include an overview of the business, a tour of the call centre and a topical members discussion.

We are currently looking for new places to visit and events to support, so if you are organising something or would like to host a CCMA members visit please let us know on 0333 939 9964 or by e-mail by clicking here.

Visits are usually free of charge to CCMA members and a guest is often allowed to attend as well, space permitting, at an additional fee.

To find out more about any of these events and conferences or to register your interest please contact Keith Stagg on 0333 939 9964 or by email