Call Centre Management Association logo The Association for Call Centre Managers

Would you like to hold a professional credential that demonstrates your high calibre contact centre leadership and is recognised around the world? The CCMA has teamed up with the Call Centre Industry Advisory Council. Click onto our Education zone to find out more.

 

CCMA Forthcoming Events...

DateEventLocation
21 May 2008Customer Management ConferenceManchester
11 June 2008CCMA Personal Development SeminarLichfield
26 June 2008Visit to AXA-PPP HealthcareLeicester
10 July 2008Visit to Heath LambertWakefield
16 July 2008CCMA Personal Development SeminarWarrington
9 - 11 September 2008Contact Centre Summit 2008Prague
16 - 17 September 2008Call Centre ExpoBirmingham NEC
9 - 11 November 2008Customer Contact Executive MindXchangeBarcelona,


We are currently looking for new places to visit and events to support, so if you are organising something or would like to host a CCMA members visit please let us know on 01477 500826 or by e-mail by clicking here. 

Visits are usually free of charge to CCMA members and a guest is often allowed to attend as well.

To find out more about any of these events and conferences or to register your interest please contact Keith Stagg on 01477 500826 or by email by clicking here.

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