Would you like to hold a professional credential that demonstrates your high calibre contact centre leadership and is recognised around the world? The CCMA has teamed up with the Call Centre Industry Advisory Council. Click onto our Education zone to find out more.
Education Portfolio
Education: investigation of issues relevant to the association’s members; advice to Committee on educational matters; sits on Board of awarding body for call centre management Certificate and Diploma syllabuses. Liaison with other certificate bodies.
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