Puzzel (formerly Intelecom) is a leading provider of cloud contact management technology. With 20 years’ experience, Puzzel was one of the first to develop a cloud based contact centre. Highly flexible and scalable Puzzel’s contact centre solutions can be adapted to accommodate from one to several thousand concurrent agents using any device, in any location and integrates with multiple applications seamlessly.
Puzzel’s objective is to help our customers achieve greater operational efficiency through their contact centre processes, as well as to provide them with the latest functionality so they can deliver an excellent customer experience.
Today Puzzel provides contact centre services to over 2000 organisations in over 20 countries. High profile UK customers include Capita, Dun & Bradstreet, Figleaves.com, Domino Pizza and Ombudsman.
Contact Person: Tina Prajapati
Telephone: 0333 300 0066
Address: 2-6 Boundary Row, London, SE1 8HP