Call Centre Helper is the UK’s most popular call centre magazine with over 50,000 readers. It is a free, weekly online magazine aimed at giving call centre people advice on how to make their businesses work more effectively.
There are 4 distinct call centre areas – management, technology, life and jobs – readers can navigate swiftly to the area that interests them most. There are many regular features including articles that ask experienced people to answer real-life contact centre problems faced by their peers. We have also produced a number of reference guides aiming to be the main source of content on the internet for specialist call centre areas.