CCMA Awards 2009...

And the winner is...

Lisa Cunningham from Scottish Power -the CCMA's Call Centre Manager of the Year 2009.

Full list of finalists and winners...

 

CCMA LEARNING CHAMPION OF THE YEAR - SPONSORED BY PERFECT FUTURES

The Award was presented by Jerry Bernstein, Managing Director of Perfect Futures
 
Runners up are – Bruna Viglione from The Listening Company and Nic Castaldo from RBS Insurance

This year's winner is – TRISTAN LYNES  from BANK OF AMERICA

 		 
Photo: Ann-Marie Stagg, Tristan Lynes & Jerry Bernstein
 
 

CCMA TEAM MANAGER OF THE YEAR - SPONSORED BY PLANTRONICS

The Award was presented by Judith Hogan from Plantronics.

In third place – Maureen Blood from O2In second place – Steve Johnson from Vodafone

This year's winner is – AMI CAMPBELL from BRITISH GAS

 		 
Photo: Ann-Marie Stagg, Maureen Blood and Judith Hogan
 
 

CCMA EMERGENCY CONTROL ROOM MANAGER OF THE YEAR SPONSORED BY ANALYSYS MASON

The Award was presented by Duncan Swan Partner at Analysys Mason.

Runner up was Andy Perris from SW Ambulance

This years winner is: ANDREW JOHNSON from WARWICKSHIRE POLICE

 

 

 

 		 
Photo: Ann-Marie Stagg, Andy Johnson, Duncan Swan and Commander Simon Foy
 
 

CCMA CALL CENTRE MANAGER OF THE YEAR - SPONSORED BY CCT

The Award was presented by Russell Attwood, the CEO of CCT our sponsors for Call Centre Manager of the Year.

This year's nominations for CCMA Call Centre Manager of the Year were very high quality indeed and following a great deal of debate, the judges decided to make two awards.

For Call Centres under 100 seats: Runners up are: Lexine Sentence from Wesleyan Assurance and Fran Hudd from HM Prison Services.

This years winner  is: MICHELLE EMERY from BRITVIC SOFT DRINKS

For Call Centres over 100 seats: Runners up are: Hannah Hayton from EON Energy and Aileen Barclay from Job Centre Plus. 

This years winner is – LISA CUNNINGHAM from SCOTTISH POWER

 		 
Photo: Russell Attwood, Lisa Cunningham & Ann-Marie Stagg